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Customer Experience
Service Reviews
At Rhopoint Instruments, we strive to provide the best possible service. After work has been undertaken in our UK service centre, we ask our customers to rate the service that they have received.
Quality of service received – Good or Excellent 97.7%
Knowledgeable staff – Very good or Excellent 100%
Helpful – Very good or Excellent: 98.4%
Your Feedback
Want to help us along our journey? We use Google for our customers to review our customer service. A feedback form is sent after a technical service case for review as well. If you would like to add your feedback, please follow the link below.
Google Reviews
Calibration guides
FAQ & Troubleshooting Guide
Common questions about how to operate glossmeters
Measurement advice
Advice on how to use and calibrate the IQ Flex
Ensure accuracy with regular calibration
Why use Rhopoint for Calibration?
Accurate & Reliable
Confidence that reliable, accurate and consistent measurements are given
Report & Certificate
Fully-traceable updates in a report and a certificate showing proof
Annual Reminder
Never miss a service with our yearly reminder to schedule one